FAQ - SmackEm Cajun Seafood
FRESH
SEAFOOD
SMACK YA'SELF WITH LOUISIANA'S FINEST!
Intel Drop

The Smack Files

Everything You Need to Know Before You Get Smacked

0 / 0 answered

Shipping

To guarantee maximum freshness, all orders are shipped on Mondays and Tuesdays only via 2-day delivery. Orders placed Wednesday through Sunday will ship the following Monday. Orders placed on Monday before our cutoff will ship that same day. This schedule ensures your seafood spends minimal time in transit and arrives as fresh as possible. We'll send you a tracking number as soon as it's on the way!
We use 2-day shipping nationwide to make sure your seafood arrives fresh and fast. All orders ship on Mondays and Tuesdays so your food spends the least amount of time in transit. No waiting around — just heat, pour, and smack.
Not at this time. We currently only ship within the United States. Stay locked in — we're working on expanding!
Every order is carefully packed with temperature control materials to ensure your seafood stays fresh and arrives in perfect condition. We take freshness seriously — you'll taste the difference.
Please contact us immediately if you need to make changes. We process orders quickly and cannot guarantee changes once an order has been placed. The sooner you reach out, the better chance we can help. Email us at support@smackemseafood.com.
We're sorry to hear that! Please contact us within 24 hours of receiving your order. Include photos of the issue and your order number so we can make it right. Email us at support@smackemseafood.com.
We ship on Mondays and Tuesdays only — no weekends or holidays. This isn't a limitation, it's by design. By shipping early in the week with 2-day delivery, your order arrives midweek at peak freshness instead of sitting in a warehouse over the weekend. Orders placed after Tuesday will ship the following Monday.
You can reach us at support@smackemseafood.com. We'll get back to you as quickly as possible!

Products

Each Seafood Bucket comes loaded with: seasoning, seafood, beef sausage, potatoes, corn, and two signature sauces — our Seafood Boil Sauce and Smack Sauce. Everything you need to cook up a legendary seafood boil at home. Check out the How To Cook section on the product page for easy step-by-step instructions.
Our Seafood Eggrolls come packed with crab, lobster, and shrimp, along with two dipping saucesSeafood Boil Dipping Sauce and Garlic Butter Dipping Sauce. They're also topped with parmesan cheese and parsley. Check out the How To Cook section on the product page for the best cooking instructions.
You unlocked a secret question...
Absolutely not. Once you get smacked, there's no going back. Side effects may include: uncontrollable cravings, telling everyone you know about us, and ordering a second bucket before you finish the first. You've been warned. Welcome to the Flavor-Verse.

Still have questions? Contact our team — we're happy to help.

ORDER NOW